Terms of Service
Terms of Service
Welcome to NovaNest! By accessing or using our website at novanestofficials.myshopify.com , you agree to comply with the following Terms of Service. Please read them carefully before using our services. If you do not agree to these Terms, please refrain from using our website and services.
1. Acceptance of Terms
By accessing and using NovaNest’s website and services, you agree to these Terms of Service. We reserve the right to modify or update these Terms at any time, and all such changes will be posted on this page with an updated Effective Date. It is your responsibility to review these Terms periodically for any updates.
2. Use of Our Website and Services
NovaNest provides an online platform for customers to browse and purchase products. You may use our website for personal, non-commercial purposes, subject to the conditions outlined in these Terms.
- Eligibility: You must be at least 18 years old, or have the permission of a parent or guardian, to use our website.
- Account Registration: You may need to create an account to access certain features, such as placing an order, saving items to your shopping cart, or receiving updates. You agree to provide accurate and complete information during the registration process.
- Prohibited Conduct: You may not use the website for any illegal or unauthorized purpose. This includes, but is not limited to, engaging in fraudulent activities, distributing harmful software, or violating any local or international laws.
3. Products and Orders
All products available for sale on NovaNest are subject to availability. We reserve the right to discontinue any product or service at any time without prior notice. All prices are subject to change without notice, and the total price of your order will be shown at checkout.
- Order Acceptance: Once you place an order, you will receive a confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. Your order will only be accepted once your payment has been processed and your items are shipped.
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Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once shipped, cancellations are subject to the refund policy.
4. Payment
We accept various forms of payment, including credit/debit cards, PayPal, and other payment methods specified on our checkout page.
- Payment Processing: Payments are processed through secure third-party payment processors. You agree to provide accurate and complete payment information.
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Billing Information: You are responsible for ensuring the accuracy of the billing and shipping information provided. NovaNest is not responsible for any issues resulting from inaccurate details.
5. Shipping and Delivery
NovaNest ships products globally. Shipping costs will be calculated at checkout based on the shipping method selected.
- Shipping Times: Delivery times depend on the destination, product availability, and chosen shipping method. Please refer to our Shipping Policy for specific information on delivery times and available shipping options.
- Shipping Issues: NovaNest is not responsible for delays caused by carriers, customs, or other third-party factors. Once an item is shipped, the risk of loss or damage transfers to the customer.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Refund Policy for detailed instructions on how to return items.
- Eligibility for Returns: Returns are accepted within 5 to 6 days of delivery, subject to the conditions outlined in our Refund Policy.
- Refund Process: Refunds will be issued to your original payment method after the returned items have been received and inspected.
7. Privacy Policy
At NovaNest, your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of your information as described in the Privacy Policy.
8. Intellectual Property
All content, designs, logos, graphics, and other materials on NovaNest’s website are the property of NovaNest or its content suppliers and are protected by intellectual property laws. You may not copy, reproduce, or use any of the content without express written permission from NovaNest.
9. User Content
By submitting reviews, comments, or other content to our website, you grant NovaNest a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute the content in connection with our website.
- Content Guidelines: You are responsible for the content you post. You agree not to post content that is illegal, offensive, defamatory, or violates any third-party rights.
10. Limitation of Liability
To the fullest extent permitted by applicable law, NovaNest will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services, including, but not limited to, damages for lost profits or data.
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Product Liability: Our liability for defective products is limited to the purchase price of the product. We do not assume responsibility for damages resulting from misuse or improper handling of products purchased from our site.
11. Indemnification
You agree to indemnify and hold harmless NovaNest, its affiliates, employees, agents, and partners from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or any infringement of third-party rights.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.
- Arbitration: Any disputes arising out of or relating to these Terms or the use of the website shall be resolved through binding arbitration. The arbitration will be conducted by a single arbitrator and conducted in the English language.
- Class Action Waiver: You agree that any claims or disputes will be resolved individually and not as part of a class or representative action.
13. Force Majeure
NovaNest is not liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, government regulations, natural disasters, or failure of suppliers.
14. Contact Us
If you have any questions or concerns about these Terms, please feel free to contact us at:
- Email: support@novanest.com
- Phone: +(92) 310 6035684
- Address: novanestofficials.myshopify.com
15. Updates to Terms of Service
We reserve the right to update or change these Terms of Service at any time. Any updates will be posted on this page with an updated Effective Date. We encourage you to review these Terms regularly.